What services does Mysti's Adult & Family Services provide?

Mysti's provides housing navigation, case management, Enhanced Care Management (ECM), Medi-Cal enrollment assistance, Community Supports through CalAIM, free phones and tablets through the Lifeline program, and social services support for adults and families in California.

What counties does Mysti's serve in California?

Mysti's currently serves six California counties: Los Angeles County, Monterey County, Santa Cruz County, Contra Costa County, Riverside County, and Merced County. Our mobile teams meet clients at shelters, hospitals, motels, and community sites.

What is CalAIM and how does it help me?

CalAIM (California Advancing and Innovating Medi-Cal) is a statewide initiative that expands Medi-Cal to cover services like housing navigation, Enhanced Care Management, medically supportive food, and housing deposits. If you have Medi-Cal, you may qualify for these additional supports through Mysti's.

How do I contact Mysti's for help?

Call us toll-free at 833-312-7466, email help@mystis.org, or visit mystis.org to use our live chat. You can also walk into any of our offices: Canyon Country (18333 Dolan Way, Suite 211), Monterey (288 Pearl St), Santa Cruz (325 Soquel Ave), or Concord (1320 Willow Pass Rd, Suite 600).

Do I need Medi-Cal to get help from Mysti's?

No. While many of our services are funded through Medi-Cal and CalAIM, we help all clients regardless of insurance status. Our case managers can also help you enroll in Medi-Cal if you qualify.

What is Enhanced Care Management (ECM)?

ECM is a CalAIM service that provides a dedicated care manager who coordinates all of your needs — housing, health care, mental health, substance use treatment, benefits, and more. It's available to Medi-Cal members who have complex needs like homelessness, chronic illness, or recent incarceration.

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Community Supports in Riverside County | Medi-Cal CalAIM Services

How to Get Help in Riverside County

Mysti's Adult and Family Services helps people in all 58 California counties. In Riverside County, Mysti's provides Community Health Worker (CHW) support to help you find housing, health care, and other services.

What Are Community Supports?

Community Supports are services through Medi-Cal that may help with:

Housing navigation — help finding a place to live
Housing deposits — help paying move-in costs
Recuperative care / medical respite
Short-term post-hospitalization housing
Personal care and homemaker services
Free phones and tablets through Lifeline

Health Plans in Riverside County

Call your health plan and ask about Community Supports. You do not have to wait.

Inland Empire Health Plan: 1-800-440-4347

Molina Healthcare: 1-888-665-4621

Kaiser: 1-800-464-4000

How Mysti's Can Help

Mysti's can help you understand your options, request referrals, and connect with services. Call (833) 312-7466 or visit mystis.org. Search FindHelp.org for more local resources.