What services does Mysti's Adult & Family Services provide?

Mysti's provides housing navigation, case management, Enhanced Care Management (ECM), Medi-Cal enrollment assistance, Community Supports through CalAIM, free phones and tablets through the Lifeline program, and social services support for adults and families in California.

What counties does Mysti's serve in California?

Mysti's currently serves six California counties: Los Angeles County, Monterey County, Santa Cruz County, Contra Costa County, Riverside County, and Merced County. Our mobile teams meet clients at shelters, hospitals, motels, and community sites.

What is CalAIM and how does it help me?

CalAIM (California Advancing and Innovating Medi-Cal) is a statewide initiative that expands Medi-Cal to cover services like housing navigation, Enhanced Care Management, medically supportive food, and housing deposits. If you have Medi-Cal, you may qualify for these additional supports through Mysti's.

How do I contact Mysti's for help?

Call us toll-free at 833-312-7466, email help@mystis.org, or visit mystis.org to use our live chat. You can also walk into any of our offices: Canyon Country (18333 Dolan Way, Suite 211), Monterey (288 Pearl St), Santa Cruz (325 Soquel Ave), or Concord (1320 Willow Pass Rd, Suite 600).

Do I need Medi-Cal to get help from Mysti's?

No. While many of our services are funded through Medi-Cal and CalAIM, we help all clients regardless of insurance status. Our case managers can also help you enroll in Medi-Cal if you qualify.

What is Enhanced Care Management (ECM)?

ECM is a CalAIM service that provides a dedicated care manager who coordinates all of your needs — housing, health care, mental health, substance use treatment, benefits, and more. It's available to Medi-Cal members who have complex needs like homelessness, chronic illness, or recent incarceration.

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Why Families Across California Trust Mysti's Adult & Family Services

Since opening our doors in California, Mysti's Adult & Family Services has earned recognition at every level — from our clients and communities to the State of California itself. Here's a look at why families, funders, and partners continue to trust our work.

⭐ Recognized by the State of California

The California Department of Health Care Services (DHCS) officially features Mysti's as a PATH Success Story — highlighting our organization as a model program making real impact in housing stability and supportive services.

We're proud to be part of California's investment in community-based care, selected to deliver Foundational Community Supports (FCS) services that connect individuals and families with housing and employment stability programs.

💰 Major State Grant Awarded

Mysti's was awarded one of the largest state grants in our history — recognizing our capacity to scale supportive services across California. This investment validates the systems, staff, and infrastructure we've built from the ground up.

🏠 Housing-First, Always

Our housing-first approach means we meet clients where they are — no prerequisites, no judgment. Whether someone is experiencing homelessness, mental health challenges, or substance use disorders, our team walks alongside them to secure stable housing and build a foundation for long-term well-being.

🤝 Trusted Partners Across the State

We work hand-in-hand with state agencies, managed care organizations, and community partners to deliver wraparound services. Our team includes case managers, housing navigators, and supportive service coordinators who understand the unique challenges California families face.

📰 Featured in National & Regional Media

Our work has been covered by LA Weekly, SF Weekly, Digital Journal, The Manila Times, SHOUTOUT LA, and other publications — not because we seek attention, but because the impact speaks for itself.

🎙️ The Giovanne Show — Spotlighting the Social Work Community

Our organization also produces The Giovanne Show, a podcast ranked among the Top 100 Social Work shows on Goodpods. The show features conversations with community leaders, social workers, and advocates who are making a difference in people's lives.

📞 How We Can Help

If you or someone you know needs help with housing, case management, or supportive services in California, we're here. Visit mystis.org or call us at (800) 524-4827.