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📄 Shipping Policy

Effective Date: June 29, 2025

Mystis Wireless is committed to timely and secure delivery of your products.

1. Shipping Areas

We ship within the United States. All items are shipped from California.

2. Processing Time

Orders ship within 2–3 business days after payment.
Tracking is provided via email or SMS once your order is dispatched.

3. Shipping Methods & Charges

Flat Rate Shipping: $8.99
USPS Priority (2–3 days): Real-time rate calculated at checkout
💬 Note: “All items ship from California. Tax calculated at checkout.”

4. Delays & Exceptions

Mystis is not liable for delays caused by incorrect addresses, courier issues, or weather-related events.

5. Lost or Damaged Items

Report any shipping issues within 48 hours of delivery to qualify for resolution or replacement.

Authorized Retailer Notice

QUICK LINKS

CONTACT INFO

Mystis Wireless is a California-based retailer offering Ultra Mobile devices and plans. All orders ship from California. Mystis is not affiliated with Ultra Mobile or T-Mobile but is an authorized reseller.

18333 Dolan Way Unit 211 Canyon Country CA 91387
Ave Stanford Valencia , CA

288 Pearl ST Monterey, CA

325 Soquel Ave Santa Cruz CA

1320 Willow Pass Road, Suite 600, Concord, California, 94520 Contra Costa County