What services does Mysti's Adult & Family Services provide?

Mysti's provides housing navigation, case management, Enhanced Care Management (ECM), Medi-Cal enrollment assistance, Community Supports through CalAIM, free phones and tablets through the Lifeline program, and social services support for adults and families in California.

What counties does Mysti's serve in California?

Mysti's currently serves six California counties: Los Angeles County, Monterey County, Santa Cruz County, Contra Costa County, Riverside County, and Merced County. Our mobile teams meet clients at shelters, hospitals, motels, and community sites.

What is CalAIM and how does it help me?

CalAIM (California Advancing and Innovating Medi-Cal) is a statewide initiative that expands Medi-Cal to cover services like housing navigation, Enhanced Care Management, medically supportive food, and housing deposits. If you have Medi-Cal, you may qualify for these additional supports through Mysti's.

How do I contact Mysti's for help?

Call us toll-free at 833-312-7466, email help@mystis.org, or visit mystis.org to use our live chat. You can also walk into any of our offices: Canyon Country (18333 Dolan Way, Suite 211), Monterey (288 Pearl St), Santa Cruz (325 Soquel Ave), or Concord (1320 Willow Pass Rd, Suite 600).

Do I need Medi-Cal to get help from Mysti's?

No. While many of our services are funded through Medi-Cal and CalAIM, we help all clients regardless of insurance status. Our case managers can also help you enroll in Medi-Cal if you qualify.

What is Enhanced Care Management (ECM)?

ECM is a CalAIM service that provides a dedicated care manager who coordinates all of your needs — housing, health care, mental health, substance use treatment, benefits, and more. It's available to Medi-Cal members who have complex needs like homelessness, chronic illness, or recent incarceration.

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Jazmyn Brown, 2-1-1, and Resource Support in Alameda and Contra Costa Counties

Updated: Apr 26

At MYSTI’s California, we know that many families in Alameda County and Contra Costa County are not just looking for one service. They may need housing help, food support, transportation, mental health resources, or guidance on where to start.

That is why 2-1-1 matters.

Jazmyn Brown, CEO of Eden I&R, leads an organization that helps connect Alameda County residents to critical community resources.

Eden I&R describes 2-1-1 Alameda County as a free, confidential, multilingual service available 24 hours a day, 7 days a week.

On a recent episode of The Giovanne Show, we highlighted Jazmyn Brown’s leadership and the importance of resource navigation for people facing real-life challenges.

At MYSTI’s California, that conversation matters because we understand how difficult it can be for individuals and families to navigate complex systems during stressful times.

In Alameda County, 2-1-1 serves as a key entry point for housing and human services. In Contra Costa County, public county resources also direct residents to 211 for urgent support, including homelessness-related services and crisis help.

For us, this is bigger than a phone number. It is about access, dignity, and making sure people know they are not alone when they need help.

At MYSTI’s California, we are proud to spotlight leaders like Jazmyn Brown through The Giovanne Show and to keep raising awareness about the systems, services, and community support that matter most across Alameda County and Contra Costa County.

Follow The Giovanne Show and stay connected with MYSTI’s California for more conversations about leadership, community resources, and support for families across California.